Terms & Conditions
Terms and Conditions
Welcome to Sky Seater!
These terms and conditions outline the rules and regulations for the use of Sky Seater Tours And Travels's Website, located at https://www.skyseater.com/beta.
By accessing this website we assume you accept these terms and conditions. Do not continue to use Sky Seater if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Your contract is with Sky Seater Tours and Travels A contract exists between us when we have confirmed you on our tour of your choice and we have received your signed booking form and deposits. All the relevant section must be correctly and fully completed. We can only accept booking form signed as this confirms that you and other people on the tour accept our booking terms and condition and are entering into the contract.
Upon completion of the signed booking form a deposit of 25% of the tour cost per person, be paid to the company.
All payments can be made to Sky Seater Tours and Travels by cash, cheque, Demand Draft, Credit card or electronic money transfer. There will be a surcharge of 3% if you make the payment by credit card —which will be added to your invoice cost. For booking which are made within 10 working days of tour departure, the full amount will become immediately payable.
Once the completed booking Form and deposit has been received an invoice will be sent, along with a receipt for the already paid. The balance of the payment must be paid 28 days prior to the tour departure. Any booking made within 14 working days of the tour departure is considered to be late booking for which the full and final payment is required at the same time of booking. Failure to pay the balance within the specified period will result in the cancellation of the booking, and in payment of a cancellation fee as detailed below.
If you or any member of your party wishes to cancel your holiday, you must notify us in writing, in any case the date of cancellation will be at the date on which notice is received in the Sky Seater Tours and Travels The person who signed the booking form must also sign the letter of cancellation. As this incurs administrative cost and retention charges by hotel, the cancellation charges will apply on the following scale :
No. of days before departure
Amount of Cancellation charges
More than 28 Days
50% of the Tour Cost
75% of the Tour Cost
06 Days or less
100% of the Tour Cost
- Booking change
If, after your confirmation invoice has been issued, you wish to change your travel arrangement in any way, for your chosen departure date or accommodation, we will do utmost to make these changes, but it may subject to availability.
The company does not own or control hotels, coach or other facilities mentioned in the tour. As an operator of the package tour therefore, we cannot be held liable.
a) Where there has been no fault on the part of the company, supplier or agents.
b) Where the failures in performance of the contract are attributable to the customer
c) Where the failures are attributable to a third party not connected with the provision of the holiday and are unforeseeable or unavoidable.
d) Where the failures are due to unusual and unforeseeable circumstances beyond your control.
e) Where the failures are due to an event which you or your supplier even with all due care could not foresee or foretell.
We do take all reasonable steps in ensuring that the organization maintains standards and provide a service that is acceptable to the passengers. The information within this Brochure has been compiled with all reasonable care and is correct to the best knowledge of the company and is published in good faith.
We do our best to give passengers travelling on any of our holidays, an enjoyable and trouble free holiday but occasionally plans go wrong. Should you have any complaint, please tell us at the time who will do everything possible to resolve the matter immediately. If the situation is not resolved to your satisfaction, then you must notify the company after the tour ending in writing. If you do not write to us within week time, this will affect the investigation and outcome of the complaint. Any disputes between clients and Sky Seater Tours and Travels, shall be governed by Jurisdiction on India.
- Passports & Visas
To travel to India from overseas countries except for the citizen of Nepal & Bhutan, one needs a 06 months valid passport and a valid Visa. And processing of Passport and Visa are not included in the tour cost.
Any person who has a contagious disease is forbidden to travel, any person found during the tour with such a disease will be asked to leave the tour and will have to make their own arrangements to return home.
- Early Check-in / Late Check
Please note that standard check-in / Checkout time in all good hotels are 1200 Hrs. (IST). Therefore cost of Early check-in or Late check-out is not included in the tour cost. We can always make a request for early check-in or Late checkout if required but we do not guarantee that, that entirely depend upon the policy of the hotel, time of the year and availability of the room.
- Extra Uses of our Vehicle
Please note that cost of the vehicle (car / coaches with the driver) is not included in the tour cost like :
- Usage of vehicle like after transfer or after sightseeing until or unless it is mentioned in the itinerary.
- Rights to amend the itinerary if required
Tour once commenced will strictly go as per the itinerary finalised. In case of events and circumstances beyond our control, we reserve the right to change all or parts of the contents of the itinerary for safety and wellbeing of our esteemed passengers.
The Price of your travel arrangement are subject to surcharges in case of sudden hike in fuel prices, schedule airfare and any taxes levied by the government.
- Our Liability
Sky Seater Tours and Travels accepts the liability for those arrangements for your holiday, which are wholly within our control and therefore, accept liability to clients for the negligence of our agents, which include our employees. However, we would like to draw attention to the following circumstances, which fall outside our direct control or where for some reason we are not prepared to accept liability.
The Company shall, in no circumstances whatsoever be liable to the client or any person travelling with him or her for: Any death, personal injury, sickness accidents, loss delay, discomfort, increased expenses, consequential loss and / or damage or theft howsoever caused;
Any act, omission, default of any independent contractor or other person or by any servant or agents employed by them who may be engaged or concerned in the provision of accommodation, refreshment, carriage facility or service for the client or for any person travelling with him howsoever caused. Sky Seater Tours and Travels are unable to take liability for commercial arrangements out of our control such as natural disasters, industrial disputes, reason of threat or war, riots, civil strife, terrorist activities, technical problems to the transport, extreme weather conditions, closure of the airports and sea ports and similar event out of our control, or are due to unusual and unforeseeable circumstances beyond your control.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
- limit or exclude our or your liability for death or personal injury;
- limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- limit any of our or your liabilities in any way that is not permitted under applicable law; or
- exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
A 147 Bharat Vihar Lane No. 25 Rajapuri Uttam Nagar New Delhi 110059